2016 Corporate Social Responsibility Report

  • Customer

  • Employee

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Santander Group | BZ WBK CSR Report 2016

The Santander Group is one of the largest financial groups worldwide which operates in the retail banking sector and is also active in the area of private banking, business and corporate banking, asset management and insurance.

Santander Group in numbers Explanation of footballe 1

  • 12.2k

    number of branches

  • 188.5k

    number of employees

  • 125m

    number of customers

  • EUR 1,339.1bn

    total assets

  • EUR 102,669m

    share capital

  • EUR 6,204m

    net profit

  • EUR 72,314m

    market capitalisation

  • EUR 1,102.5bn

    assets under management

Return to the footnote1in the text Data as at the end of 2016.

Banco Santander, the parent company of Bank Zachodni WBK is a commercial bank founded 160 years ago, with a registered office in Santander and the operational head office in Madrid. The key markets on which the bank currently focuses its business activities include Spain, Argentina, Brazil, Chile, Mexico, United States, Poland, Portugal and the United Kingdom. It is also active on the market of consumer loans in such countries as Germany, France, Italy, Poland and the Nordic states.

Geographic diversification (% of the Group's net profit)

The figure presents a map showing the key markets and their percentage contributions to the overall net profit of the Santander Group, including: the United States 5%, Mexico 8%, Chile 6%, Argentina 4%, Brazil 21%, Portugal 5%, United Kingdom 20%, Poland 3% and Spain 12% (Santander’s home country with the headquarters in Madrid), rest of the world 3%. The map also shows the countries in which the bank offers consumer loans (13%), including: Austria, Belgium, Denmark, Spain, France, Finland, Netherlands, Germany, Italy, Norway, Poland, Sweden, Switzerland and the United Kingdom.

Banco Santander’s shares are listed on many stock exchanges, including Madrid, Milan, Lisbon, London, New York, Buenos Aires and – since December 2014 - also on the Warsaw Stock Exchange.