2016 Corporate Social Responsibility Report

  • Customer

  • Employee

  • Society

  • Shareholder

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Suppliers and Business Partners of Bank Zachodni WBK | BZ WBK CSR Report 2016

In Bank Zachodni WBK, all suppliers are subject to the same selection rules as part of every purchasing process and a new (adopted in 2016) supplier qualification process.

Our approach

The rules we have implemented include, in addition to other terms, a number of social criteria, requirements concerning conformance with the human rights and environmental commitments. All the rules are precisely defined in the following documents:

Our priority was to align the supplier management model to the international standards of the Santander Group and to simplify the procedures and facilitate the process. The outcome of our efforts are the following amended regulations:

  • Policy of the bank’s cooperation with suppliers (in effect as of 21 December 2016)
  • Supplier management procedure (in effect as of 22 December 2016)

The bidders who participate in the procurement processes complete a CSR questionnaire prepared by us which concerns:

The outcome of the completed CSR questionnaire is taken into account during the evaluation of the bids and may have an impact on the ultimate choice of the future partner. The requirement also has educational value for our partners. Many companies who are requested to complete the CSR questionnaire as part of the supplier selection procedure under the bank’s procurement processes, start paying closer attention to conformance with the corporate social responsibility standards.

Who we work with

  • 2015

    • 384

      purchasing processes executed by the Procurement Office

    • 745

      potential suppliers completed the CSR questionnaire as part of the purchasing process

  • 2016

    • more than 450

      purchasing processes executed by the Procurement Office

    • 362

      existing suppliers completed the extended CSR questionnaire

A great majority of the suppliers of goods and services to the bank are Polish companies or foreign companies with an office or branch registered in Poland. Less than 4 % of all companies working with us are entities registered outside Poland. Most are European companies and only a few suppliers are based outside Europe.

Responsibility for our suppliers

Since January 2016, we have included in all newly signed supplier agreements obligatory CSR clauses. In this way we impose on our suppliers an obligation to respect all ten Global Compact principles adopted by the UNO in Davos, in January 1999. It is one of the elements of aligning the supplier qualification process with the international standards in force in our Group.

Human rights

  1. Protection of internationally proclaimed human rights.
  2. Businesses cannot be complicit in human rights abuses.


  1. Freedom of association and the effective recognition of the right to collective bargaining.
  2. Elimination of all forms of forced and compulsory labour.
  3. Abolition of child labour.
  4. Elimination of discrimination in respect of employment and occupation.


  1. Precautionary approach to environmental challenges.
  2. Undertaking initiatives to promote greater environmental responsibility.
  3. Development and diffusion of environmentally friendly technologies.


  1. Working against corruption in all its forms, including extortion and bribery.