2016 Corporate Social Responsibility Report

  • Customer

  • Employee

  • Society

  • Shareholder

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Benefits and work conditions

81% of the bank’s employees declare that the company offers benefits which are consistent with their needs. The percentage of satisfaction with the offer went up 12% versus 2015 (Employee Engagament Survey).

Bank Zachodni WBK offers a broad package of non-financial benefits to employees, aligned with the key elements of the HR strategy:

Work time

In 2016, we initiated a project aimed at changing our approach to work time. We want our managers and employees to understand that work time is not only a legal concept, but also a business and social notion.

What we have done so far

  • Branch network – flexible work time
  • Investment Service Centre – flexible work time
  • Multichannel Contact Centre – equivalent work time (Monday through Sunday)